Privacy Policy

1. Introduction

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services related to acoustic blinds and sound control solutions.

2. Information We Collect

We may collect information that you provide directly to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Information about your acoustic needs and preferences
  • Room dimensions and specifications for custom orders
  • Payment information (processed securely through third-party providers)
  • Communication preferences

We also automatically collect certain information when you visit our website, such as IP address, browser type, device information, and usage patterns through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and fulfill your orders for acoustic blinds
  • Respond to your inquiries and provide customer support
  • Send you updates about your orders and our services
  • Personalize your experience on our website
  • Analyze website usage and trends
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our website and conducting our business
  • When required by law or to protect our rights and safety
  • In connection with a business transfer or merger
  • With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Withdraw consent at any time

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie preferences through your browser settings. For more information, please see our Cookies Policy.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: info@customhandmadeer.cv
Phone: +1 (201) 951-1573
Address: 27 W 28th St, New York, NY 10011, USA